Terms of Service

1. About the service

Invoice Manager is an online tool for South African businesses to create and send quotes, invoices, credit notes, statements and delivery notes, and to keep track of clients and payments.

In these terms, "we" and "us" mean Invoice Manager (invoicemanager.co.za), and "you" means the person or business using the service.

2. Your account

Invoice Manager is by invitation. To create an account you need an invite, and you must register with the email address your invite was sent to. We require your email address to create your account. Your WhatsApp number is optional.

You must give accurate information when you register and keep it up to date. You are responsible for keeping your sign-in details safe and for everything done through your account.

Tell us straight away if you think someone else has used your account.

3. Plans, trials and fees

Plans, limits, trial periods and prices are shown on our pricing page and may change. Prices are in South African rand. If we change a paid plan, we will give you notice before the change applies to you.

If a trial ends, your account moves to the plan that applies after the trial unless you choose another.

4. Your documents and responsibilities

Invoice Manager helps you prepare documents. You remain responsible for their content, including prices, VAT, and whether a document meets the requirements of SARS or any other law that applies to your business.

We do not give tax, accounting or legal advice. Check with a qualified professional if you are unsure.

5. Your information

You own the information you put into Invoice Manager. You allow us to store and process it to provide the service to you, as set out in our Privacy Policy.

You are responsible for having the right to use the personal information of your own clients, including under POPIA.

6. Acceptable use

You agree not to:

• use the service for anything unlawful, fraudulent or misleading, including false tax documents;
• try to access another business's records or to break or overload the service;
• copy, resell or reverse engineer the service, except as the law allows; or
• upload malicious software or content that you have no right to use.

7. Availability and changes

We work to keep the service available but cannot promise it will always run without interruption or error. We may improve, change or remove features, and we will try to give notice of changes that significantly affect you.

Keep your own copies of documents you need. You can export or download your documents while your account is active.

8. Our responsibility

We provide the service with reasonable care and skill. To the extent the law allows, we are not liable for indirect or consequential loss, or for loss caused by your own errors, such as incorrect document details.

Nothing in these terms limits any right you have under the Consumer Protection Act, 2008 or any other law that cannot be limited.

9. Ending your account

You may stop using the service at any time. We may suspend or end your account if you break these terms or misuse the service, and we will tell you why where we reasonably can.

Tax law requires certain records to be kept for five years. We may keep those records after your account ends, as explained in our Privacy Policy.

10. Changes to these terms

We may update these terms. We will change the date above and, for important changes, tell you by email or in the app. If you keep using the service after a change takes effect, you accept the updated terms.

11. Law and contact

These terms are governed by the law of the Republic of South Africa, and the South African courts have jurisdiction over any dispute.

Questions about these terms can be sent to hello@invoicemanager.co.za.